Orlando Vacation Homes for Rent

Everyone occupying the property must be listed on the booking form, including small children. This is Florida state law and must be adhered to. The maximum number of guests each villa can accommodate is specified on the appropriate villa website page.

Exceeding these numbers without the written consent of the owners may result in the renter having to vacate the property without any compensation. We reserve the right to refuse admittance to the property if this condition is not fulfilled.

As the properties are situated on developments consisting of both residential and vacation homes, the owners cannot be held responsible for any ongoing construction, alterations to existing properties or any noise or nuisance as a result thereof on or around these developments.

The properties are available from 4.00pm on the day of arrival and must be vacated by 11am on the day of departure. Late departures may incur an additional charge equivalent to one days accommodation. Top

The balance due on the booking is required 10 weeks prior to arrival. We will always try to send reminders to guests. If the booking is made less than 10 weeks prior to arrival then the whole amount will be due at the time of booking.

We reserve the right to treat the booking as cancelled if we do not receive the full balance payment by the due date, unless we previously agree, in writing, to an extension. In the case of non-payment on the due date cancellation charges will apply.

The submission of the on-line booking form or the signing of a booking form by you as Party Leader confirms acceptance of the Terms and Conditions set out and shall be binding on you and all the persons in your party intending to occupy the premises at the time of booking (or any subsequent amendments to that intention).

A booking will only be secured on receipt of the deposit and a completed booking form. Only the persons named on the booking form will be permitted to stay in the property. Failure to comply may result in all the occupants being asked to vacate the property immediately. If at any time prior to arrival in the home you wish to change any members of your party, details must be advised in writing.

The owners reserve the right to have removed any guest(s) whose behaviour is considered as being disruptive or affecting the enjoyment of residents. In this case, the owners do not accept any legal responsibility for finding alternative accommodation or reimbursing monies paid for accommodation.

The signatory to the booking form must be a member of the party occupying the property and must be at least 25 years of age. Top

In the event of cancellation the following charges will apply:

• Cancellations received more than 70 days prior to arrival will be charged the full deposit.
• Cancellations received 49 to 70 days prior to arrival will be charged 50% of the full rental amount.
• Cancellations received 29 to 48 days prior to arrival will be charged 75% of the full rental amount.
• Cancellations received 28 days or less prior to arrival will be charged 100% of the full rental amount.
• Cancellations must be notified to us in writing.

In the very unlikely event that the owners, due to circumstances beyond their control, are required to cancel the booking, they will use their best endeavours to locate an alternative villa which is acceptable to guests.

Should the owners be unable to locate a satisfactory alternative or if the alternative villa is not acceptable, the lead guest will receive a complete refund of all monies paid. However the owners, Management Company, or their agents, will not be liable for any other loss, consequential or otherwise, incurred by the lead guest or any other member of the party.

Should you wish to make any changes to your confirmed booking dates, you must notify us in writing as soon as possible. We will always use our best endeavours to meet the requested change of dates. Top

Cleaning prior to, and following your stay is included in the rental cost for all bookings of 7 nights or more.

In the unlikely event that you experience any problems with the property you must contact our local Management Company who will do their best to assist and rectify the matter as soon as is practically possible. If the matter cannot be resolved you should contact the owner, in writing, within 14 days of the end of the rental period. If the problem has not been reported, as requested, to the Management Company the owner cannot accept any responsibility.

Contact details for the Management Company can be found in the welcome pack in the property. Top

Where a high speed wireless or cable broadband internet connection is provided, please note that this service is provided FREE to guests. The owners will use their best endeavours to ensure that the service is available for use, but cannot be held responsible for any failures, or non-availability, of communication lines, hardware or software. You may require a laptop containing a wireless internet card in order to use this facility. If you call out the management company to configure your personal laptop, network card, or any other hardware or software devices to enable you to connect to the internet an additional fee will be charged and deducted from your security bond.

We will take all reasonable steps to ensure that all personal details are held in a secure manner and that no unauthorised access will be permitted. Top

A non-refundable booking deposit of US$350/£200 is required with a completed booking form. On receipt of your booking form we will confirm, by email, that your vacation dates are available and the total cost for the dates you have requested. Your dates will then be held for 7 days to allow time for receipt of your booking deposit which can be paid online via Paypal, credit card, bank transfer, US bank check (in US dollars only), or UK bank cheque. Please note that your booking is not confirmed until we receive your deposit.

Florida is a tropical climate and has a wide variety of insects and wild life. Our home is treated on a regular basis to repel insects, but inevitably they will occasionally find their way inside the property. They are best eradicated by spraying with an appropriate product. The problem with these unwanted guests is greatly reduced if food and crumbs are not left on worktops, tables, floors, or in the pool area – it is advisable to clean up spills immediately. Top

The owners or management company do not accept any responsibility or liability occasioned by strikes, riots, political unrest, hostilities, war or threat of war, terrorist activity, industrial disputes, fire, flood, technical or weather problems to transport, aircraft grounding, closure of airport or ports, weather conditions or any other event beyond our control. The owners will make best endeavours to compensate any guests whose stay may be affected by hurricane conditions. Local weather activity can be monitored by visiting http://www.srh.noaa.gov/tbw/html/tbw/

During your stay, the owners or our representatives DO NOT accept any liability whatsoever for death, personal injury, accidents, loss or damage to persons or personal possessions howsoever caused.

For properties that have a swimming pool, spa and/or hot tub, the owners and/or management company DO NOT accept responsibility in the event of any injury or death caused as a result of their use. An adult must at all times supervise guests under the age of 18. A pool barrier, where installed, is for guests safety. Removal of the pool barrier is the renters personal responsibility and liability.

The owners and the Management Company do not accept liability for equipment failure and / or services in the property. Top

For bookings of 4 weeks or more special rates may apply. Please contact us for details.

Our local management company, or the owners, will contact you on your arrival to ensure that any questions or difficulties are resolved to your satisfaction. The management company or its representatives may enter the property at any time, without notice, for the purposes of protection and / or maintenance of the property. Wherever possible, the company will provide notice to the guest prior to such entrance. Top

For the comfort of all our guests pets are not allowed in any of the properties. In the event of non-compliance the security bond will be forfeited.

All rental prices exclude pool and spa heating where available. In the event that pool heating is requested we cannot guarantee the temperature of the pool water or spa (if available) as this varies according to local factors, especially the prevailing weather conditions. The pool heater will normally heat the water to a temperature of between 82 and 85 degrees farenheit, if you require the temperature to be higher than this there will be an additional charge of $50/£27 per week. The owners and the management company cannot guarantee that these temperatures can be achieved, or achieved constantly due to local factors and prevailing weather conditions. If pool or spa heating (where available) is requested after your arrival at the villa, there will be an additional charge of $20/£11.

For your safety and comfort the pool and spa is inspected, cleaned and if necessary, chemically balanced every week. Occasionally it may be necessary to apply chemicals to the pool and spa. Should this occur during your stay it may be necessary to avoid using the pool and spa for a short period - this is a normal part of pool maintenance.

Guests are not permitted to touch the pool heater controls, any problems arising from tampering with these controls will be deducted from the security bond.

Children must be supervised at ALL TIMES whilst in the pool area. Where a pool cover has been provided this must be completely removed before the pool is used. The owners or our representatives DO NOT accept any liability whatsoever for death, personal injury, accidents, loss or damage to persons not following this advice.

Glasses and crockery are NOT permitted in the pool area. Where provided, special unbreakable crockery must be used for this purpose. Top

A security bond of US$350/£200 will be required with the final balance. This is intended to cover any loss or damage during your stay, for which you are solely responsible. The bond is fully refundable a minimum of 14 days and a maximum of 21 days following departure, after confirmation from our management company that no loss or damage has occurred.

Our local management company checks the home before your arrival and after your departure and will advise us of any faults. This may include additional cleaning costs for removal of stains due to spillages. In the event of any loss or damage exceeding the amount of the security bond, you will be liable for the full amount, to be paid to us within 14 days following departure. Any damage, breakages or loss should be notified to our management company as soon as possible.

The minimum rental period is 3 nights. Bookings of 3 to 6 nights will incur an additional cleaning charge. Top

For the comfort of all our guests all villas are TOTALLY NON-SMOKING INSIDE AND OUTSIDE. Additionally, Florida law does not permit guests to smoke within rental villas. In the event of non-compliance the security bond will be forfeited.

We strongly recommend that on booking, all guests ensure that they have adequate comprehensive travel insurance. This can be purchased at preferential rates from our getting there page. Top

In accordance with the Homeowners Association rules, no truck or van, boat, trailer, recreational vehicle, commercial vehicle or other types of non passenger vehicles, equipment, implements or accessories shall be parked, stored or otherwise kept on any portion of the property or elsewhere in the vicinity. The connection of the villa's utility supplies to any external vehicle / appliance is strictly prohibited.

For the security of your party and the villa, do not allow any unidentified visitors to enter the villa. If in any doubt please call the management company to check the identity and authorisation of any maintenance / pest control staff.

Several properties are protected by a monitored security system, this not only acts as a burglar deterrent but is also a monitored fire alarm. Therefore it is required that the lead guest makes all members of their group aware that all doors and windows must be closed and locked, including the garage door, the front door and the doors leading to the pool area and that the alarm is activated (if you have been given the code) whenever the villa is left unattended. Failure to follow these procedures correctly, resulting in a false alarm, may require guests to pay call-out charges.

When checking out of the villa for the final time please ensure that all doors and windows are closed and locked, including the garage door, the front door and the doors leading to the pool area and that the alarm is activated (only if you have been given the code).

It is very important for the security of the villa that these instructions are followed even if the cleaners or anybody else is waiting to gain access to the villa. All authorised housekeeping and maintenance staff are in possession of keys and appropriate codes for gaining access to the villa. Do not give keys or codes to anybody under ANY circumstances. Top